Case · MyVocationAi
Customer support that scales with educational operations
Vocational guidance platform for US K-12 schools uses V Ai Desk as its complete support layer for students, counselors, principals and districts.
About MyVocationAi
SaaS vocational guidance platform for K-12 schools in the United States, serving middle and high schools. Thousands of schools served, millions of interactions handled.
Why V Ai Desk
With V Ai Desk, MyVocationAi runs institutional-quality support without diverting engineering to build a helpdesk from scratch. Each school stays in an isolated compartment, with its own queue and operators; students, guardians and school staff talk in the same panel; when a case needs to move between departments, it transfers with full history preserved. Educational compliance comes ready out of the box — long auditable record, the ability to isolate a school in one operation if something goes wrong, and support in English, Portuguese and Spanish in the same place. The MyVocationAi engineering team focuses on the vocational product; V Ai Desk takes care of the channel.
What V Ai Desk delivers here
- •Each school, district or state in its own compartment
- •Central queue with cross-department transfer preserving history
- •Long auditable record aligned with educational compliance
- •Support in English, Portuguese and Spanish in the same panel
- •Isolate one school in one operation if something goes wrong
- •MyV team can answer on behalf of the counselor when needed, with traceability
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