About
V Ai Desk is the helpdesk B2B SaaS products embed
US-based platform serving customers in Latin America, Europe and the US. Built from the first commit for multi-tenant at scale.
What we do
We operate the customer support layer (helpdesk + operator-customer chat) for other B2B SaaS products. You integrate via REST and webhook. Your customers keep the support channel without building the infrastructure.
Why we exist
Every B2B SaaS platform rebuilds the same thing: support queue, SLA, audit log, per-tenant isolation, integration with your product. V Ai Desk solves this once, at production quality, and exposes it via API. You focus on your business core.
Our approach
API-first from the first commit (no 'throwaway MVP'). Multi-tenant from the first commit (no 'we'll adapt later'). Education-grade compliance from the first commit (FERPA, LGPD, GDPR). Permanent structure beats speed — because scale in regulated products is discontinuous and rework costs are high.
Ready to integrate robust customer support into your product?
Tell us about your case. We get back within one business day.